The Hawthorns Surgery331 Birmingham RoadSutton ColdfieldWest Midlands, B72 1DLTel: 0121 373 2211
Emails to the practice should not be used for clinical queries due to confidentiality and the potential for it being urgent.
Notice - Flu Clinics are available for eligible patients please ring 0121 373 2211
From October - Evening and weekend routine appointments available from our hub based at Poplars Surgery,Holly Lane. Bookings at our reception as usual or on our booking number 0121 373 2211
We are offering the Electronic Prescription Service if you want your prescription to go to your preferred pharmacy ask them to nominate you. You will still order your prescriptions in the same way but they are sent to the pharmacy electronically. Note you do not have to have a computer at home for this. If you request items that are not on repeat these have to be agreed with the GP and may be refused.
You can order online via Patient Services below if you are already registered.
There is a Registration Form on the right hand side of the screen if not yet registered for this service.
We also offer 'electronic prescriptions' to save you time. If you nominate at your chosen pharmacy the prescription can go directly to them to save you a journey in collecting from us.
Patients on long-term medication who are eligible for repeat prescriptions can order them in a number of ways:
Our practice pharmacist assists with issues relating to prescribing and is available by arrangement to discuss matters relating to prescriptions and medicines.
(Please note that antibiotics may not be requested using this service unless prior approval has been given by your Doctor)
Patients on repeat medication will be asked to see either a doctor or a practice nurse at least once a year to review these regular medications.
Please allow two full working days between requesting and collecting your medication taking weekends and bank holidays into account.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
To minimise the inconvenience to you why not take advantage of the Repeat Prescription Service, which is offered free by our local pharmacists. When requesting a repeat prescription by letter or by telephone with us simply give the name of the local pharmacist you use, and we will arrange for your prescription to be collected by them. There will be no need for you to make an extra journey to the surgery - just collect your repeat prescription direct from the chemist of your choice or nominate at the pharmacy of your choice and take adavantage of the electronic prescription service.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
The Electronic Prescription Service or EPS as it is known is an NHS service that will send your prescription to your nominated pharmacy without the need for a paper copy or a visit the practice.
Nominate a pharmacy of your choice and this pharmacy will receive your prescription directly from your GP, via the EPS Service. EPS is a reliabe and secure service giving you more choice about where to get your medicines from. You may nominate a pharmacy that is closer to your workplace for example.
Please call in or contact your preffered pharmacy and ask about the EPS service.
Note you do not need to have a computer at home for this service - this will save you the visit to the surgery to collect the prescription.
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