Noticeboard

FLU VACCINE APPOINTMENTS ARE NOW AVAILABLE.

PLEASE CALL TO BOOK AN APPOINTMENT.

We have made ROUTINE TELEPHONE CONSULTATION APPOINTMENTS available online. Ensure you leave an up to date contact number. Registration forms available online and at front door of surgery. GP & Nurse telephone/video consultations available daily M-F.

If the GPs are emailing you correspondence, please allow at least 24 hours.

If asked to attend a face to face appointment please ensure you wear a face covering/mask.

If you wish to send a photograph to assist your consultation for example  for Rashes, lumps & bumps,  please ensure the subject field states the GP who requested and your name and DOB.

We want you to know you aren’t alone. However dementia affects you, Alzheimer’s Society is therefor you - and they can help you seven days a week through their support line (0333 150 3456), online community Talking Point and website.   

PLEASE CONTACT OUR COMMUNITY MIDWIVES ZOE STRACHAN (07971981471) OR MAY NGU (07866671243) DIRECT IF YOU NEED TO SEE THE MIDWIFE AND THEY WILL ORGANISE YOU AN APPOINTMENT. THIS INCLUDES NEWLY PREGNANT PATIENTS.

Note - Cervical Cytology - Please be aware there is a current delay in the practice receiving smear results.  Current turnaround is between 10 - 12 Weeks from the lab. Cytology are doing everything they can do to ensure results are processed as quickly as possible.  

From Friday the 1st May 2020 the practice will be offering extended access appointments

Monday-Fridays 18.30 -20.30 

These appointments are being made available to patients who are registered with our practices within our primary care network.   Please call our appointment line on 373 2211 for further advice.

Saturday Nursing Appointments are on hold for the foreseeable future.
Organ donation law changing in 2020 for information click the link https://www.organdonation.nhs.uk/uk-laws/organ-donation-law-in-england/

EPS - You Must Nominate A Pharmacy For Your Electronic Prescription Service

You will still order your prescriptions in the same way but they are sent to the pharmacy electronically. Note you do not have to have a computer at home for this.   

If you request items that are not on repeat these have to be agreed with the GP and may be refused.   Due to the increase in volume of prescription requests please allow 3 full working days between requesting and collecting your medication taking weekends and bank holidays into account. 

Note emails to the Practice should not be used for clinical queries due to confidentiality and the potential for it being urgent.

Contact Details

Address book Address

The Hawthorns Surgery
331 Birmingham Road
Sutton Coldfield
West Midlands
B72 1DL

Telephone Numbers Telephone Numbers

Main Number:
0121 373 2211
Secretaries/Results:
0121 373 2211
Repeat Prescriptions:
0121 306 4604 Housebound Patients
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters, booking appointments and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website