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CORONAVIRUS UPDATE - ISOLATE YOUR HOUSEHOLD. STAY AT HOME

If you or anyone in your household has a high temperature or a new and continuous cough - even if it's mild.

Everyone in your household must stay at home for 14 days and keep away from others.

DO NOT GO TO YOUR GP OR HOSPITAL.

Go to NHS.UK to check your symptoms and follow the specialist medical advice.  Only call NHS 111 if you can't get online or your symptoms worsen.

Protect older people and those with existing health conditions by avoiding contact.

Find out how to isolate your household at nhs.uk/coronavirus.

 

PLEASE CONTACT OUR COMMUNITY MIDWIVES ZOE STRACHAN (07971981471) OR MAY NGU (07866671243) DIRECT IF YOU NEED TO SEE THE MIDWIFE AND THEY WILL ORGANISE YOU AN APPOINTMENT. THIS INCLUDES NEWLY PREGNANT PATIENTS.

Dementia Connect  A New  Free Support & Advice Service dementia.connect@alzheimers.org.uk Or  Tel 0333 150 3456

Note - Cervical Cytology - Please be aware there is a current delay in the practice receiving smear results.  Current turnaround is between 10 - 12 Weeks from the lab. Cytology are doing everything they can do to ensure results are processed as quickly as possible.  

From Friday the 1st May 2020 the practice will be offering extended access appointments

Monday-Fridays 18.30 -20.30 and Saturdays 08.00-16.00.

These appointments are being made available to patients who are registered with our practices within our primary care network.   Please call our appointment line on 373 2211 for further advice.

Saturday Nursing Appointments are on hold for the foreseeable future.
Organ donation law changing in 2020 for information click the link https://www.organdonation.nhs.uk/uk-laws/organ-donation-law-in-england/

EPS - You Must Nominate A Pharmacy For Your Electronic Prescription Service

You will still order your prescriptions in the same way but they are sent to the pharmacy electronically. Note you do not have to have a computer at home for this.   

If you request items that are not on repeat these have to be agreed with the GP and may be refused.   Due to the increase in volume of prescription requests please allow 3 full working days between requesting and collecting your medication taking weekends and bank holidays into account. 

Note emails to the practice should not be used for clinical queries due to confidentiality and the potential for it being urgent.

Contact Details

Address book Address

The Hawthorns Surgery
331 Birmingham Road
Sutton Coldfield
West Midlands
B72 1DL

Telephone Numbers Telephone Numbers

Main Number:
0121 373 2211
Secretaries/Results:
0121 373 2211
Repeat Prescriptions:
0121 306 4604 Housebound Patients
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters, booking appointments and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

 
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