Noticeboard

THE SURGERY WILL BE CLOSED ON THURSDAY 2ND & FRIDAY 3RD JUNE 2022 FOR THE SPRING BANK HOLIDAY

PLEASE ENSURE YOU ORDER YOUR REPEAT MEDICATION BY FRIDAY 27TH MAY 2022.

APPOINTMENTS FOR COVID VACCINATION CAN BE BOOKED DIRECTLY BY PATIENTS AT ANY OF THE LOCAL VACCINATION CENTRE INCLUDING

THE SUTTON TOWN HALL

PLEASE NOTE: APPOINTMENTS CAN BE BOOKED BY CALLING 119 OR BY VISITING Coronavirus (COVID-19) vaccination - NHS (www.nhs.uk)

THE SURGERY IS NOT BOOKING ANY APPOINTMENTS AT THE MOMENT AT THE TOWN HALL.

PLEASE NOTE:  ALL GP APPOINTMENTS REMAIN TELEPHONE CONSULTATIONS FIRST, THE GP OR NURSE WILL CALL YOU AS CLOSE TO THE APPOINTMENT TIME AS POSSIBLE. IF THE GP FEELS YOU NEED TO BE SEEN FACE TO FACE, THEY WILL MAKE ARRANGEMENTS FOR YOU TO BE SEEN AT THE SURGERY.

OUR NURSING TEAM ARE SEEING PATIENTS IN FULL PPE FOR INJECTIONS,  WOUNDCARE, BLOOD TESTS CHILDHOOD IMMS & SMEARS.  PLEASE CALL THE APPOINTMENTS LINE. REVIEW OF DIABETES AND RESPIRATORY LONG TERM CONDITIONS REMAIN TELEPHONE CONSULTATIONS. (Unless told otherwise)

If the GPs are emailing you correspondence, please allow at least 24 hours.

If asked to attend a face to face appointment please ensure you wear a face covering/mask.

We want you to know you aren’t alone. However dementia affects you, Alzheimer’s Society is therefor you - and they can help you seven days a week through their support line (0333 150 3456), online community Talking Point and website.   

PLEASE CONTACT OUR COMMUNITY MIDWIVES ZOE STRACHAN (07971981471) OR MAI NGU (07866671243) DIRECT IF YOU NEED TO SEE THE MIDWIFE AND THEY WILL ORGANISE YOU AN APPOINTMENT. NEWLY PREGNANT PATIENTS WILL NEED A TELEPHONE CONSULTATION WITH THE GP WHO WILL REFER THEM TO THE MIDWIFE.

Note - Cervical Cytology - Please be aware there is a current delay in the practice receiving smear results.  Current turnaround is between 10 - 12 Weeks from the lab. Cytology are doing everything they can do to ensure results are processed as quickly as possible.  

From Friday the 1st May 2020 the practice will be offering extended access appointments on

Wednesday evenings and Saturday mornings 

These appointments are being made available to patients who are registered with our practices within our primary care network. Please call our appointment line on 373 2211 for further advice.

Saturday Nursing Appointments are on hold for the foreseeable future.
EPS - You Must Nominate A Pharmacy For Your Electronic Prescription Service

You will still order your prescriptions in the same way but they are sent to the pharmacy electronically. Note you do not have to have a computer at home for this.   

If you request items that are not on repeat these have to be agreed with the GP and may be refused.   Due to the increase in volume of prescription requests please allow 3 FULL WORKING days between requesting and collecting your medication taking weekends and Bank Holidays into account. 

Note: Emails to the Practice should not be used for clinical queries due to confidentiality and the potential for it being urgent. Practice email account is not monitored 24/7.

Text Message Service

mobile phone

The Practice now offer a specific appointment reminder service (including annual health reviews, health campaigns e.g Flu Vaccination) via SMS Text.  If you do not wish to receive reminders please complete an opt out form available at Reception.

Please keep the Practice up to date with mobile phone numbers.

We will not send personal information via the text facility

Text messages are generated using a secure facility that are transported via public network onto a personal mobile telephone and as such may not be secure, however the Practice will not transmit any information which would enable an individual patient to be identified.



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website