Due to COVID-19, appointments now being offered will be telephone consultations - Thank you for your understanding during this very difficult time.
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The appointments are allocated as follows:
30% of appointments (TELEPHONE) are bookable up to 4 weeks in advance.
50% of appointments are bookable on the day.
25% of appointments are bookable on – line. Due to Covid, this is unavailable at present.
All on the day routine appointments both morning and afternoon will released at 08.30 once all the appointments have been booked there will be a limited number of urgent appointments that can be booked if you feel that it is imperative that you are seen that day. These appointments are for urgent cases only that cannot wait for another day.
The urgent appointments will be calculated according to the number of Doctors that are available that day to ensure we can work safely.
So we can operate and offer appointments throughout the day the Duty Doctor will have appointments available in the afternoon that can be booked after 1pm these are for urgent cases that cannot wait for another day. Once all the appointments have been filled you may be directed to an alternative Heath Care Provider i.e. A+E or Walk in Centre.
On Wednesday and Thursday afternoon Badger the Out of Hours Provider cover the surgery from 1pm. On these days once the Duty Doctor appointments are filled in the afternoon you will be referred to Badger who will organise medical care for you.
Their telephone number is 0121 766 2100
Please telephone 0121 373 2211 for bookings.
When arriving for appointments please check in with our automated touchscreen or advise reception that you have arrived.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to release the booking for another patient to use.