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CORONAVIRUS UPDATE - ISOLATE YOUR HOUSEHOLD. STAY AT HOME

If you or anyone in your household has a high temperature or a new and continuous cough - even if it's mild.

Everyone in your household must stay at home for 14 days and keep away from others.

DO NOT GO TO YOUR GP OR HOSPITAL.

Go to NHS.UK to check your symptoms and follow the specialist medical advice.  Only call NHS 111 if you can't get online or your symptoms worsen.

Protect older people and those with existing health conditions by avoiding contact.

Find out how to isolate your household at nhs.uk/coronavirus.

 

PLEASE CONTACT OUR COMMUNITY MIDWIVES ZOE STRACHAN (07971981471) OR MAY NGU (07866671243) DIRECT IF YOU NEED TO SEE THE MIDWIFE AND THEY WILL ORGANISE YOU AN APPOINTMENT. THIS INCLUDES NEWLY PREGNANT PATIENTS.

Dementia Connect  A New  Free Support & Advice Service dementia.connect@alzheimers.org.uk Or  Tel 0333 150 3456

Note - Cervical Cytology - Please be aware there is a current delay in the practice receiving smear results.  Current turnaround is between 10 - 12 Weeks from the lab. Cytology are doing everything they can do to ensure results are processed as quickly as possible.  

From Friday the 1st May 2020 the practice will be offering extended access appointments

Monday-Fridays 18.30 -20.30 and Saturdays 08.00-16.00.

These appointments are being made available to patients who are registered with our practices within our primary care network.   Please call our appointment line on 373 2211 for further advice.

Saturday Nursing Appointments are on hold for the foreseeable future.
Organ donation law changing in 2020 for information click the link https://www.organdonation.nhs.uk/uk-laws/organ-donation-law-in-england/

EPS - You Must Nominate A Pharmacy For Your Electronic Prescription Service

You will still order your prescriptions in the same way but they are sent to the pharmacy electronically. Note you do not have to have a computer at home for this.   

If you request items that are not on repeat these have to be agreed with the GP and may be refused.   Due to the increase in volume of prescription requests please allow 3 full working days between requesting and collecting your medication taking weekends and bank holidays into account. 

Note emails to the practice should not be used for clinical queries due to confidentiality and the potential for it being urgent.

Practice Survey Reporting

Latest Patient Survey

The GP Patient Survey has been designed to give patients the opportunity to feed back about their experiences of their GP practice. The survey asks about your experiences of your local GP practice and other local NHS services, and includes questions about your general health. The survey includes questions about a range of issues, such as how easy or difficult it is to make an appointment at your practice, satisfaction with opening hours, the quality of care received from your GP and practice nurses, amongst other things.

Replies to the survey will help GP practices understand where they can improve. This survey is an opportunity for patients to have their say about how well their practice is doing at providing these services to patients. The practice will always look at ways of improving services to our patients.

Who is this actually from?

Ipsos Mori

An independent research agency, administers the survey on behalf of NHS England.

What is NHS England?

NHS England leads the National Health Service (NHS) in England. It is an arm's length body of the Department of Health with the aim of improving health outcomes for people in England. It is responsible for the commissioning of health care services in England, including the contracts for GPs, pharmacists, and dentists. NHS England has commissioned Ipsos MORI to run the GP Patient Survey.

If you receive a questionnaire through the post, please help NHS England by filling it in as soon as is possible.

GP Patient Survey 2018

Overall experience

 91%  describe their overall experience of this GP practice as good

http://www.gp-patient.co.uk/report?practicecode=M85175

Thank you



 
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